Universal Credit

Universal Credit is a new type of benefit for people over 18 but under State Pension age who are on a low income or out of work. Universal Credit replaces the system of 6 main out-of-work benefits: Job Seeker’s Allowance (JSA), Working Tax Credit, Housing benefit, Income Support, Child Tax Credits and Employment and Support Allowance (ESA). Universal Credit is being rolled out gradually across the country, claims will not be coming in one go, but as and when claimants need to make a new claim for a legacy benefits.

Roll-out time table

  • 2017 Full service roll out, ongoing...
  • 2019-22 Managed migration, Universal Credit roll out complete. Everyone- existing and new claimants- claiming the above 6 benefits is migrated to Universal Credit.

You can check when the roll out will happen in you area by entering your postcode on the entitledto website.  

Wondering where to start? Universal Credit Savvy resources would help your parish, group or local organisation and the people you assist to learn about the changes in more detail and be prepared. The roll out has already started to affect claimants in several ways. The Diocese of Southwark and Together Southwark produced a briefing in December 2017 which highlights the main issues claimants and organisations supporting them have faced.   

Advice and information on money matters

For telephone advice, benefit calculations and grants to help you or people you support to get back on track you will find a wealth of information at Citizens Advice and Turn2us among others.